NEVER FLY NORTHWEST

I just needed to get the word out that I am officially boycotting northwest airlines. Never fly with them. They have the poorest customer service I have EVER experienced. Long story short I arrived 25 min. prior to my flight's departure at an airport the size of a living room with approx. 4 gates total...no other terminals....that's it, 4 gates. I get to the front desk where there is already another couple standing there, ringing a buzzer. He's been there several minutes by this time. We had checked in online but the stupid computer wouldn't let us through without a nw agent...no one was coming. They announced final boarding so the wife frantically ran up to the security and told them to hold the plane because we were still up front waiting for someone to help us. This is still 20 min. prior to leave time. He says they are considering it a "locked flight" and we will not be boarding the plane. Even though we can see the stupid gate and ticket lady from where we are standing no one will come over and check us in. The flight that was supposed to leave at 8:20 am TOOK OFF AT 8:05 WITHOUT US!!! The stupid front desk lady comes out at 8:10 and says..."okay, lets get you guys taken care of". She books me for a flight over five hours later...completely missing my connections and making me miss seeing my Dylan. I am SO upset. She just kept saying the whole time that we "should have been on time." How annoying. Calling didn't help either, they just stood by the fact that company policy states we have to be there 30 minutes early, not 25 to board the plane. When I said, "you know what, no one has even apologized to me, which I feel is the least they could do." The stupid lady says..."Why should we apologize for something that was your own fault?" And that, ladies and gentlemen, is northwest airlines customer service at it's finest.